Automotive Customer Experience Platform
Feedback-driven. Automotive-built.
Collect feedback, manage automotive reputation, benchmark performance, and improve customer experience across every dealership with one AI-powered platform.
Trusted by Leading Automotive Brands
of customers would switch to a different OEM for a better experience
drop in aftersales revenue from a poor customer experience
of dealers say CX is integral to future growth
MotiCX is the automotive Customer Experience platform that helps you collect OEM customer feedback, reply to reviews, generate verified Google ratings, and use AI to act on insights across your entire dealer network.
Book a DemoSee Everything. Act Instantly.
Purpose-built dashboards that surface the insights that matter most to automotive brands.
Proven Results with Mazda
The ability to manage external reviews in one place, and to automatically create reports for quality management among the dealerships has strengthened Mazda's European network.
Built for Every Level of the Automotive Value Chain
Whether you're a global OEM or a regional dealer group, MotiCX delivers tailored insights for your specific needs.
For OEMs
Enterprise-grade customer experience intelligence for automotive manufacturers. Get a 360-degree view of customer sentiment across your entire brand and dealer network.
- Global network visibility
- Brand sentiment tracking
- Dealer performance benchmarking
- Executive dashboards & reporting
For Dealers & Distributors
Actionable insights to improve customer satisfaction and drive loyalty at every touchpoint. From sales to service, understand what your customers really think.
- Real-time feedback alerts
- Service quality monitoring
- Competitive benchmarking
- Staff performance insights
CX problems don't wait. Neither should you.
Every day without visibility is a day your dealerships lose customers, reviews go unanswered, and revenue walks out the door. MotiCX changes that.